The Cliff House Inn: Beach Hotel between Santa Barbara and Ventura
The Jewel of the Pacific
The Front Desk Agent Log Notes are a required routine task. This is an excellent tool for management and staff to review front desk activity. When we have any kind of issue: guest complaints, no shows, guest disputes and anything else that we are investigating days/weeks/months later, we carefully study the desk agent notes to understand the chronology of a situation.
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